I get calls from contractors and owners alike that are having problems on a job. One of the first questions I ask is “What documentation do you have?” The most common response is “We did not think that there would be a problem so we did not keep any records.” A simple jobsite journal that the foremen use daily is an inexpensive tool for a contractor. As an owner keeping a log of the correspondence and even jotting down notes and putting them in a file is a great way to know what and when things happened. You never know what may come and before you get into problems it is best to keep notes and documentation.
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